The only IT managed service you'll ever need.
From your 24x7x365 SOC/NOC monitoring to data back up and recovery, STS has you covered.
SOC/NOC
24x7x365 Monitoring
SOC services are the core of modern cybersecurity, comprising people, processes, and tech for real-time threat monitoring and response. They act as a central hub, using advanced tools to protect data, systems, and networks from evolving threats, safeguarding an organization's digital infrastructure effectively.
In essence, SOC services are frontline defenders in the ongoing battle against cyberattacks, ensuring security and risk mitigation.
Service Desk
Tier 1 & Tier 2
The IT service desk serves as the frontline support center for an organization's technology needs. It's the go-to point for employees and customers seeking assistance with IT issues, ranging from technical glitches and software problems to hardware failures. The service desk's primary goal is to provide timely and effective solutions, ensuring minimal disruption to operations.
Stringently vetted professionals staff these desks, equipped with the expertise to diagnose, troubleshoot, and resolve a wide range of IT-related concerns. In essence, the IT service desk is a critical component of any organization's IT infrastructure, delivering essential support to maintain seamless digital operations.
IT Support
IT Support as a Service
IT support as a service is a flexible and cost-effective approach to managing an organization's technology needs. Instead of maintaining an in-house IT team, businesses can outsource their IT support to a third-party provider.
It allows organizations to focus on their core operations while benefiting from expert IT support as needed, often with 24/7 availability. IT support as a service is particularly valuable for businesses looking to reduce IT overhead, enhance scalability, and ensure efficient technology management.